SwiftPoke
Support
Something not working, or just have a question? Here's how to reach us.
Frequently asked questions
Why do I need an account just to get alerts?
Push notifications and saved filter tags have to be tied to something. Your account is what lets SwiftPoke know which device to notify and which tags to match restocks against. Browsing the restock feed itself doesn't require an account.
How do I turn off notifications?
Open the iOS Settings app, go to Notifications → SwiftPoke, and turn them off there. Turning them off doesn't delete your saved tags, so you can turn notifications back on later and pick up where you left off.
How do I delete my account?
In the app, go to Settings → Delete Account. This permanently deletes your account, your saved tags, and every device registered to it. It can't be undone. See our Privacy Policy for more detail.
Why is the free feed a few minutes behind?
You can browse the restock feed without signing in at all, but that free feed runs about five minutes behind live. Signing in with Apple removes that delay and adds push alerts and saved filter tags on top.
Still stuck?
Email swiftpoke@nslabs.se and we'll get back to you. You can also follow along on Instagram.